by: Choong Keng Leong
In my previous blogs I have discussed setting up a Self Service Portal and what a Service Catalog and Chargeback model look like. Let’s now look at the implementation of an IT operating model to support the Cloud way of delivering IT services.
Both EMC and VMware have published articles on transforming IT organizations, processes and skills in preparation to deliver IT as a Service. Both articles are good references for the topic we are discussing here:
This post is brought to you as part of the VMware Software Defined Enterprise, which provides resources and solutions for the software defined world. Join the conversation on Facebook and Twitter.